Virtual Appointment

Telephone: 0208 748 8844

Email Us

Complaints Process

Regulated Complaints Post:

Automotive Compliance Ltd,

The Factory, 44 Alfred Street,

Gloucester,

GL1 4DD

Telephone: 01452671560

E-mail: complaints@automotive-compliance.co.uk

Financial Ombudsman Service:

If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use.

Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.

West Motor Co Ltd T/A West London Suzuki is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010).

Automotive Compliance Ltd’s permissions as a Principal Firm allows West Motor Co Ltd to act as an agent on behalf of the insurer for insurance distribution activities only.